Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from honeyking.com.au (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. Additionally, we collect information about the web pages or products you view, how you interact with the Site, and the websites or search terms that referred you to the Site. We refer to this automatically collected information as Device Information.
We collect Device Information using the following technologies:
– Cookies – Data files placed on your device that often include an anonymous unique identifier. Learn more about cookies and how to disable them at [allaboutcookies.org](http://www.allaboutcookies.org).
– Log files – Track actions occurring on the Site and collect data such as IP addresses, browser types, Internet service providers, referring/exit pages, and timestamps.
– Web beacons, tags, and pixels – Electronic files used to track browsing behavior on the Site.
When you make a purchase or attempt to make a purchase, we collect certain *Order Information, including your name, billing and shipping addresses, payment details (such as credit card numbers), email address, and phone number.
When we talk about “Personal Information” in this Privacy Policy, we refer to both Device Information and Order Information.
How Do We Use Your Personal Information?
We use the Order Information that we collect to fulfill any orders placed through the Site, including:
– Processing your payment information
– Arranging for shipping
– Providing invoices and/or order confirmations
Additionally, we use this Order Information to:
– Communicate with you
– Screen orders for potential risk or fraud
– Provide you with relevant product or service information and marketing based on your preferences
We use *Device Information* to screen for potential risk and fraud (particularly IP addresses) and to improve and optimize our Site by analyzing customer interactions and evaluating the success of our marketing campaigns.
Text Marketing Terms and Conditions
We use a text messaging platform, which is subject to the following terms and conditions. By opting in for text marketing and notifications, you agree to these terms:
– Entering your phone number at checkout, subscribing via a form, or using a keyword allows us to send text notifications (such as order updates and abandoned cart reminders) and promotional offers.
– Consent is not a condition for any purchase.
– To unsubscribe, reply STOP to any message or use the unsubscribe link provided. Alternative opt-out requests will not be processed.
– Message and data rates may apply.
Sharing Your Personal Information
We share your Personal Information with third parties to help us operate our Site. For example, we use Honey King UK to power our online store—you can read more about their privacy practices here: [https://honeyking.com.au/policies/privacy-policy](https://honeyking.com.au/policies/privacy-policy).
Additionally, we use Google Analytics to understand how customers use the Site. Learn more about how Google handles your data here: [Google Privacy Policy](https://www.google.com/intl/en/policies/privacy/). You can opt out of Google Analytics here: [Google Analytics Opt-Out](https://tools.google.com/dlpage/gaoptout).
We are also authorized to use Geo-targeting popup apps to show general purchase locations (e.g., suburbs) without displaying names or specific addresses. This does not violate our privacy policy or share any personal customer information.
Finally, we may share Personal Information to comply with legal requirements, respond to lawful requests, or protect our rights.
Behavioral Advertising
We use your Personal Information to provide targeted advertisements and marketing communications that we believe may interest you. For more details on how targeted advertising works, visit the Network Advertising Initiative’s educational page: [NAI Understanding Online Advertising](http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work).
You can opt out of targeted advertising using these links:
– [Facebook](https://www.facebook.com/settings/?tab=ads)
– [Google](https://www.google.com/settings/ads/anonymous)
– [Bing](https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads)
You can also opt out through the Digital Advertising Alliance’s opt-out portal: [DAA Opt-Out](http://optout.aboutads.info/).
Do Not Track
Please note that we do not alter our Site’s data collection practices when we detect a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to:
– Access the personal information we hold about you
– Request corrections, updates, or deletion of your personal data
To exercise these rights, please contact us via the information provided below.
Additionally, if you are a European resident, we process your data to fulfill contracts (such as when you place an order) or for legitimate business interests. Please note that your information may be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we retain your *Order Information* unless and until you ask us to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal, operational, or regulatory requirements.
Minors
The Site is not intended for individuals under the age of 18.
Contact Us
For more information about our privacy practices, or if you have any questions or concerns, please contact us via email at:
✉ hello@honeyconnection.com.au
